Feeld 2021 — 2023

In-House Chief Creative Officer

Mission

Moving from transactional hook-ups to core human need

https://fulford.availablegenerally.xyz/home/feeld-hero.mp4

Challenge

The pandemic made people reconsider identity, gender, sexuality, and the architecture of relationships. The category lagged—transactional, trope-driven apps optimized swipes, not intimacy. Feeld carried a narrow “kinky hookup” label even as research showed something different: demand for direct, honest connection and a product widely misunderstood. The challenge was to reset the frame—from casual matching to the emotional infrastructure for modern intimacy.

Insights & Vision

Insights: The category optimized for swipes and “the relationship,” while our audience prioritized the individual—autonomy, curiosity, and inner growth. Gatekeeping and intimidating onramps kept people from seeing themselves in niche communities, and the value Feeld created lived largely in private inner worlds.,

Vision: Recenter on the individual and position Feeld as a hosted community that makes people vividly connected. We codified three directives:

  • Reveal Inner Worlds
  • Embody Joie de Vivre
  • Curiosity as Operating System

These pillars steered all product, identity, voice, and cultural decisions.

Identity & System

We brought the positioning to life as a system that balances visibility and intimacy. A sharpened wordmark built from FeeldEdge, the custom variable typeface, establishes a clear signature, while Aura—a bespoke image treatment that abstracts real bodies into vivid color fields—gives emotion a recognizable form. Motion principles add meaning rather than effects, and warm, member-forward photography deepens the human register. The language travels cleanly across app UI, editorial, OOH, and social, reading as one coherent identity.

https://fulford.availablegenerally.xyz/feeld/feeld-1.mp4
https://fulford.availablegenerally.xyz/feeld/feeld-2.mp4
https://fulford.availablegenerally.xyz/feeld/feeld-3.mp4
https://fulford.availablegenerally.xyz/feeld/feeld-4.mp4
https://fulford.availablegenerally.xyz/feeld/feeld-5.mp4
https://fulford.availablegenerally.xyz/feeld/feeld-5.mp4

UI & Product Design

The Feeld app was completely rebuilt from scratch in parallel with the brand’s evolution—ensuring the identity wasn’t just expressed in campaigns or content, but embedded in user experience. Every interaction was reimagined to feel intuitive, spacious, and emotionally attuned. From navigation flows to microcopy, the new UI brought the brand’s ethos—vivid connection, curiosity, and clarity—to life in the palm of your hand.

https://fulford.availablegenerally.xyz/feeld/feeld-6.mp4
https://fulford.availablegenerally.xyz/feeld/feeld-7.mp4

Beyond the App

The brand was further brought to life through sensory experiences, editorial storytelling, and a strategic CEO voice. We launched "A Fucking Magazine"—a lauded literary print object distributed globally with write ups including The New York Times.  We hosted global IRL experiences in partnership with The Standard Hotels, The Museum of Sex, Studio Soft, and London Design Festival. We created glossaries and editorial frameworks to reshape how people talk about sex, love, and identity.  In short, with limited media and production budget, we made an outsized impact via creative.

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Business Impact

I led an end-to-end transformation of Feeld’s brand, organization, processes, and culture, built to scale. I partnered closely with the CEO to shape her voice, presence, and role as a strategic asset for the brand. As a C-suite leader, I guided the company through hypergrowth and turbulence while installing durable systems and standards. That foundation accelerated the business and helped recenter the category’s conversation around honest, human connection.

During my Tenure

FastCo / 2024 Most Innovative Rebrand

  • Cannot disclose business metrics
  • Mentioned in 100s of global media outlets

The Times / Atmos / Marie Caire / The Sun / The New York Times / Daily Mail /Fast Company / NYT Style / Wired/ It’s Nice That / Elle / Refinery 29 / Bustle / Vox Podcasts / Metro UK / The Information / Early Mag / The Wall Street Journal / Them Mag / Glamour / The Huffington Post / Office Mag / The Cut /Cosmopolitan / Vogue / Hypebae / The Evening Standard / NYT Business /InsideHook / The New Yorker / BBC Radio / Well+Good / Into Mag/Built In /